Case Manager - DR I
|Employment Type:||Full Time|
|Department/Program:||Dona Rosita I|
|Description:||The Case Managerís main responsibility is to provide case management services for a caseload of 20 clients and their family members. The Case Manager prepares comprehensive assessments and service plans. Community linkages may require some field work. |
ESSENTIAL FUNCTIONS AND KEY ACCOUNTABILITIES:
1) Ensure that each client is receiving appropriate and effective case management services
2) Conduct comprehensive assessments and develop comprehensive service plans that identify mutually agreed upon long and short-term goals.
3) Conduct face to face contacts as specified in the service plan(s); with a minimum of one contact per week.
4) Provide assistance in accessing primary medical care; assistance with adherence to medication regiments; teach activities for daily living; nutritional services; recreation programs; assistance in employment assessments, training, and private sector placement services; prevention with positives; and other necessary services to clients to increase their capacity for independent living.
5) Review the case management service plans and conduct reassessments on a quarterly basis to ensure that services are appropriate for the clientsí current needs.
6) Provide crisis intervention to clients and their families as needed.
7) Maintain ongoing awareness of clientsí medical conditions so that services are appropriate to changing needs.
8) Arrange support and home health care services as necessary, making referrals to medical, home care, mental health and/or substance abuse services
9) Ensure that clients pay the balance of their rent, telephone and utility bills.
10) Provide counseling and orientation regarding tenantís rights and responsibilities to maintain and retain housing.
11) Assist clients in moving from hospitals, nursing homes or other locations into their residence, and, provide transportation when necessary.
12) In collaboration with vocational counselor and entitlement specialist provide advocacy & referrals to employment programs for training and job placement in the private sector.
13) Assist clients in locating alternative housing options, when a clientís health so requires.
14) Provide and coordinate all supportive services as needed.
15) Collaborate with all providers within and outside of Comunilife involved with the client/family. Coordinate and collaborate with HASA personnel as required.
16) Maintain regular personal contact, developing a trusting working relationship with clients in order to monitor physical and emotional capacity for independent living
17) Maintain and complete required documentation including all contacts made with the client and any contact on their behalf
18) Participate in weekly supervision
19) Submit a weekly schedule of face to face contacts.
20) Participate in mandated training workshops, seminars, and case presentations as well as meetings with peers and supervisors
21) Perform any other duty as assigned
|Qualifications:||REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES|
1. Extensive knowledge of case management principles and practices
2. Good initiative and learning ability of HRA-HASA Supportive Housing Program Desk Guide and the HIV/AIDS Program regulations.
3. Responsible, organized, effective, and efficient. Ability to perform multiple assignments simultaneously. Communication skills (effective & Actively listening, Verbal and written)
4. Community minded, patient, creative, flexible, compassionate, and culturally sensitive to persons who are diagnosed with HIV/AIDS, severe and persistent mental illness.
5. Ability to deal tactfully and diplomatically with other Comunilife employees, Federal, State, and City officials, professional and technical groups, clients, and the general public.
EDUCATION and EXPERIENCE REQUIREMENT(s):
Bachelorís degree required. 2-3 consecutive years of work experience in substance abuse and HIV/AIDS issues.
Valid New York State CASAC or CASAC-T Certificate preferred.
Experience with HIV/AIDS afflicted individuals, chronic mental illness, substance abuse individuals and their families a plus.
Strong interpersonal and communication (verbal and written) skills required Bilingual, English/Spanish, a plus.