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Counselor FT - Community Residence I

Location:New York, NY
Employment Type:Full Time
Department/Program:Community Residence I
Description:In this role, you will be responsible for coordinating Mental Health services for mentally ill homeless adults residing in a ten unit 24-month transitional OMH licensed Community Residence on West 173rd Street in Manhattan. The overall job summary includes assessing residentís needs and developing a counseling plan to ensure that the resident is linked to needed services both inside the residence and within the outside community. Assist residents in acquiring necessary skills to live independently in permanent housing. Other responsibilities include working collaboratively with staff in accordance with Comunilife principles and guidelines. Reports to the Assistant Program Director.


1. Assist with coordination and implementation of clinical activities that provide culturally competent service planning to help residents with identifying needs according to the mission of the program.
2. Assist Assistant Program Director in admission process and intake interview for screening prospective residents.
3. Assist Assistant Program Director in planning and organizing operations in accordance with all the overall objectives of NYS OMH 595 as well as to ensure compliance with both NYS OMH and Medicaid reimbursable procedures.
4. Assist with the discharge of residents from program.
5. Participate in incident/complaint review.
6. Provide assistance to mental health counselors with emphasizing psycho-education, medication management, money management, entitlements, securing permanent housing and activities of daily living.
7. Maintain resident-based caseload as determined by the needs of the program.
8. Complete weekly progress notes in accordance with Medicaid billing procedures.
9. Meet with assigned residents on a timely basis to establish a counseling relationship.
10. Document all scheduled and impromptu interactions with assigned caseload and other residents in a manner consistent with OMH 595 guidelines and Medicaid.
11. Coordinate crisis intervention with mental health and/or substance abuse providers such as hospitals, detoxification clinics, day treatment programs, therapeutic communities, etc.
12. Participate with Assistant Program Director in designating caseload assignments to mental health counselors for case management services. Assist in outreach activities and maintain working relationship with institutions and community- based organizations (CBOs).
13. Interact and engage residents to facilitate positive relationships to assist them to move toward a positive clinical outcome.
14. Conduct Community Meeting and other groups as required.
15. Report to Assistant Program Director all deficiencies within the facility to assure all safety standards are met in accordance with program policy and mandates. Complete the six month Maintenance Log and schedule Fire/Safety drills, educating all staff and residents about these programs.
16. Supervise and support other staff as needed.
17. Be available for 24 hour program needs.


1. Community minded, patient, creative, flexible, compassionate, and culturally sensitive to chronically mentally ill and homeless individuals.
2. Working knowledge of Principles and practices of Comunilife Human Resources policies and procedures and executive directives.
3. Working knowledge of regulations for Part 595 and Medicaid funding and reimbursement procedures.
4. Responsible, organized, effective, and efficient.
5. Ability to perform within a team and accomplish multiple assignments simultaneously.
6. Effective written and oral communication skills, ability to employ active listening skills, and computer literacy.
7. Ability to deal tactfully and diplomatically with other Comunilife employees, Federal, State and City officials, professional and technical groups, residents, and the general public.
8. Knowledge of supervision and accountability for the accomplishment of programmatic, and personnel goals.
9. Ability to be sensitive to cultural, ethnic and gender orientation differences.
10. Ability to work independently.
11. Knowledge of New York State Office of Mental Health and New York City Department of Health and Mental Hygiene system (DOHMH), Housing and Urban Development (HUD), providers and related resources.


Education and Experience Requirement(s)
Bachelors degree in Health/Human Service (BA/BSW) preferred; may be substituted by four years of mental health counseling and/or administrative experience in mental health/housing experience with supervision by a licensed professional. Training in conflict resolution and solid clinical skills a plus. Experience working with mentally ill individuals and Bilingual in Spanish a plus.

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